Sector

Hotels & Resorts

Hotels, resorts and properties hosting demanding guests.

The context

A hotel has to stay welcoming while staying controlled, which rules out most visible arrangements. The difficulty is that different publics — guests, staff, contractors, passing trade — occupy the same spaces continuously. During scoping we look at the most sensitive hours, how zones are separated, and how a presence can remain compatible with the guest experience.

What we look at during scoping

  • The most sensitive hours and areas
  • Separation of guests, staff and contractors
  • The level of discretion expected
  • Private events hosted on site

What we do

Services often involved

The services below are frequently associated with this sector. The final arrangement depends on scoping.

Other sectors

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